Return Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most new, unused items within 7 days of delivery for a full refund or exchange.

• Items must be unused, in original packaging, and in the same condition as received.
• To initiate a return, contact us at notify@seawallsoftware.ca with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5-7 business days.

3. Exchanges

• If you need to exchange an item for a different size or color, please contact us at notify@seawallsoftware.ca.
• Exchanges are subject to product availability.

4. Non-Returnable Items

• Gift cards, personalized items, and final sale items cannot be returned or exchanged.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as quickly as possible.

6. Contact Us

For any questions about returns, refunds, or exchanges, please email notify@seawallsoftware.ca.