Shipping Policy

1. Shipping Costs

We offer transparent and competitive shipping rates across India:

• Free Shipping: Jewellery orders above Rs. 1,500 qualify for free standard shipping
• Standard Shipping: Rs. 150 per order across India
• Express Shipping: Available at additional cost (contact us for rates)
• Currency: Prices and shipping are shown in Indian Rupees (INR)

2. Delivery Times

Our standard delivery times across India:

• Metro Cities: 3-5 business days
• Tier 1 Cities: 4-6 business days
• Tier 2 Cities: 5-7 business days
• Rural Areas: 7-10 business days
• Remote Locations: 10-15 business days

Note: Delivery times may vary during peak seasons, festivals, or due to weather conditions.

3. Order Processing

• Orders are processed within 24-48 hours of payment confirmation
• Orders placed after 2:00 PM IST will be processed the next business day
• Weekend orders are processed on the following Monday
• You will receive an email confirmation with tracking details once your order ships

4. Shipping Partners

We partner with reliable courier services to ensure safe and timely delivery:

• DTDC Express
• Blue Dart Express
• Delhivery
• India Post (for remote areas)

5. Order Tracking

• Track prepaid and cash-on-delivery orders from your My Orders page
• Use the tracking link in your shipping confirmation email when courier tracking is available
• Real-time updates on your order status are shown whenever courier updates are available
• Contact us if you need assistance with tracking

6. Delivery Areas

We currently ship to all states and union territories in India. Some restrictions may apply to:

• International destinations (not currently available)
• Certain remote areas with limited courier access
• Areas under temporary delivery restrictions

7. Delivery Instructions

• Please provide a complete and accurate delivery address
• Include landmark or nearby location for easier delivery
• Ensure someone is available to receive the package
• Provide an alternative contact number for delivery coordination

8. Failed Deliveries

If delivery fails due to:

• Incorrect Address: Additional shipping charges may apply for re-delivery
• Recipient Unavailable: Package will be held at the nearest courier office for 3-5 days
• Refused Delivery: Return shipping charges will be deducted from your refund

9. Shipping During Festivals

During major festivals and peak seasons:

• Delivery times may be extended by 2-3 business days
• We will notify you of any delays via email
• Express shipping options may be temporarily unavailable

10. Contact Information

For shipping-related queries, please contact us:

• Email: notify.blingari@gmail.com
• WhatsApp: +91 9728808709
• Response Time: Within 24 hours on business days